Wanted to update this, after getting in touch with the North American CEO and the guy in charge of the warranty department in Australia, they gave a little bit, but geez was it a lot of work to get a warranty on a crappy design. They offered 40% off another pair of shoes, which I declined, but got them to give me a discount on the hood that was advertised to come with the smock I bought. Turns out the hoods aren’t in the manufacturing stage yet, but the warranty guy managed to track down “the last one on the planet,” left over from the Volvo I guess. Seems like a great piece of gear for wet boats. Doesn’t make sense to sell gear designed to accept the hoods when you aren’t even sure if you’re going to manufacture/sell the hoods.
I’m glad Zhik did something to make up for the shoes, but it took a ton of effort on my part. Not sure if I will buy anything pricey from them in the future.