I just want to note what so far, is excellent warranty service by LifeProof
About a week ago, I dropped my ipad in the Fre case on my garage floor. The bezel piece around the display got cracked.
I bought the case this past june for about $100.
A few days later, I filled out the warranty form on the lifeproof website. within about an hour I got an email response from a human, asking for the serial numbers on the front and rear pieces of my case. These were not required info for submitting the form, so i had omitted them.
The next day I got an email saying my replacement is on the way.
They never asked how it broke.