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So we have ATT and it's our only option in this newer 5 year old neighborhood. The weird thing is interweb just drops like nada is there. I can't even get to google sometimes. But when I do speed test, it always passes. So that's the problem proving I have a problem. It especially gets bad around 5pm and we think that's when all kids get online playing games. So does anyone have any software or monitor app that you can suggest I use to prove that the pipes really stop flowing???

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I'm convinced the internet speed tests are all B.S. I get different results depending on which one I use, even testing sequentially to the same host. 

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2 hours ago, DaveK said:

So we have ATT and it's our only option in this newer 5 year old neighborhood. The weird thing is interweb just drops like nada is there. I can't even get to google sometimes. But when I do speed test, it always passes. So that's the problem proving I have a problem. It especially gets bad around 5pm and we think that's when all kids get online playing games. So does anyone have any software or monitor app that you can suggest I use to prove that the pipes really stop flowing???

try powering down your router for about 30 secs to reset it... and I think some of these ISP's like to throttle thruput if they think you're a hog..

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2 hours ago, DaveK said:

So we have ATT and it's our only option in this newer 5 year old neighborhood. The weird thing is interweb just drops like nada is there. I can't even get to google sometimes. But when I do speed test, it always passes. So that's the problem proving I have a problem. It especially gets bad around 5pm and we think that's when all kids get online playing games. So does anyone have any software or monitor app that you can suggest I use to prove that the pipes really stop flowing???

How can you do a speed test if you can't go to google or a website?  Something isn't adding up.

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2 hours ago, DaveK said:

So we have ATT and it's our only option in this newer 5 year old neighborhood. The weird thing is interweb just drops like nada is there. I can't even get to google sometimes. But when I do speed test, it always passes. So that's the problem proving I have a problem. It especially gets bad around 5pm and we think that's when all kids get online playing games. So does anyone have any software or monitor app that you can suggest I use to prove that the pipes really stop flowing???

New Router?? Check with the neighbors and see if they seeing the same thing.  Also, Bridge your modem to your own personal router..  (hell of alot more secure and you don't have to deal with that stupid "Neighborhood network" or whatever xfin is calling it nowdays)where they open their router to the world (like anyone) for "Coverage" outside your home.  Turned that shit off immediately and bridged to my router.  Faster, more secure and piece of mind for work stuff.  Oh, we have 4 people using 10 machines on the regular with my work stuff and the kid home.  no probs in the last month or so since he moved back.  

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7 hours ago, DaveK said:

So we have ATT and it's our only option in this newer 5 year old neighborhood. The weird thing is interweb just drops like nada is there. I can't even get to google sometimes. But when I do speed test, it always passes. So that's the problem proving I have a problem. It especially gets bad around 5pm and we think that's when all kids get online playing games. So does anyone have any software or monitor app that you can suggest I use to prove that the pipes really stop flowing???

Shut off pornhub:lol:

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7 hours ago, shaggy said:

New Router?? Check with the neighbors and see if they seeing the same thing.  Also, Bridge your modem to your own personal router..  (hell of alot more secure and you don't have to deal with that stupid "Neighborhood network" or whatever xfin is calling it nowdays)where they open their router to the world (like anyone) for "Coverage" outside your home.  Turned that shit off immediately and bridged to my router.  Faster, more secure and piece of mind for work stuff.  Oh, we have 4 people using 10 machines on the regular with my work stuff and the kid home.  no probs in the last month or so since he moved back.  

only being done with amazon devices..

Quote

Xfinity WiFi hotspots located both indoors and outdoors in places like shopping districts, parks, businesses, and train stations are open. Hotspots located in customers' homes are not opened to the public.

 

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6 minutes ago, Grande Mastere Dreade said:

only being done with amazon devices..

 

I'm not so sure about that, I can log into Xfin hotspots all over the friggin place in residential areas. I think many of the company owned routers do that just that.. keep a door open for as a hotspot connection for passersby.  but again, I say "I think" don't know that for certain.. but I do know for certain that walking around Old Town Alexandria VA in a residential area, way too far away from any businesses, I can access any number of xfin hotspots.

 

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Look we've tried all the usual shit.... I even brought over my $300 night hawk router and we've plugged directly into wall with same issues. I need some sort of tool that is gonna log availability to show ATT it sucks...

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8 hours ago, weightless said:

 

$50 says this geek could not get laid in a women's prison with a fistful of pardons...   ;<)

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Been down this road. What I learned was it will never……ever…….no matter what…..be their problem. Chasing it is a waste of time. The unfortunate reality is live with it or change providers……

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I was having a similar issue with Mediacom.  Mediacom told me they did not see a problem.  I wrote an app that pinged google DNS (8.8.8.8) every minute and created a log of when it was connected and was not connected.  After 2 days of logging I contacted them again and offered to send them a copy of the log showing the connection was dropping 3-5 times per hour and for up to 20 min at a time.

They sent me a new modem.  Same thing so I bought a new router.  Same thing. They came out and replaced the coax run from the box outside into the modem.  Same issue.  

I got on nextdoor.com and asked if anyone else in my area had the same problem and had several people that said they did.  

I called T-Mobile and found out Home Internet was available for me.  Got the T-Mobile hardware and it has been rock solid.  Speeds are not as good but Both kids, and the wife can all be streaming at the same time so that is good enough for me.

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A couple decades ago the DSL service was fine and cheap, ten years ago moved here and the only choice was cable. After the Harvey flood and cable was out for a week we changed - ATT had run fiber optic in our area and has been rock solid - a neighbor let me know they have never lost service since it was put in.  Have not noticed a slowdown in peak times like would happen with cable.  YMMV.

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