We also had a crazy bad experience with Brian Hancock and Great Circle Sails of Marblehead. We paid and he didn't deliver. After months of requesting delivery, or at least communication from Brian, but receiving nothing but stalling and deception, we cut a deal with Craig in South Africa, the maker of the sails. Craig completely came through and his efforts to complete our sails and get them to us were so much appreciated. In the end, both we and Craig lost the money that Brian stole from us. I'd advise not doing business with Brian Hancock at Great Circle Sails because he will probably rip you off.