This is exactly what I did on my previous boat when I wanted to get some new sails. I had an excellent experience with Loong Sails. Their local rep is in CT (Christopher Cole). Everything happened as he described and the sails worked beautifully. I do know if something went wrong it would have been painful and probably nearly impossible to get post sale support. But, my boat was 40 years old and just didnt want to spend 2x the dosh on the new canvas from big name brands. On my current boat I would probably just save up and get a nice set of Doyles, or Norths or Quantum with the local reps in New England when the time comes.However if I was stumping up for string sails on a big boat, the price temptation might be too much to resist especially when you know that a lot of so called "local sails" are simply ordered via the Sailmaker from contract lofts in third world countries and either finished locally (or not)
This is part of the equation. At the end of the day, sailing/boating is a niche sport/past-time with very few participants. The industry that supports our sport is a cottage industry; there's very few customers with very few jobs, there's no production lines, the materials are expensive, the technical skills and knowledge are unique. Employers are competing with the rest of society for employees. The low pay is sustained usually because of employees who are passionate about their job.just didnt want to spend 2x the dosh on the new canvas from big name brands
Obtaining a default judgment may well be straightforward.Small claims court.
I am SO tired of Covid being employed as an all-purpose excuse for every possible fuck-up, incompetence, and general shoddy service (or no service).I understand the frustration but a reality check is in order...we're in the middle of a pandemic. Not all countries are holding it together economically. Shipping charges have sky-rocketed. Material costs have sky-rocketed. Staff are getting sick. Small businesses going bust from these stresses is to be expected, particularly if they're dependent on international suppliers.
Looks like it will be a very long wait. Both the OP and Decay have stated that they have repeatedly sought explanations from Brian Hancock, but that he has failed to respond.Let's just wait for a better explanation for a long-running and arguably well-regarded business going bust than "he's a fraudster".