well when you hire from the best, what do you expect?Well yeah. Kinda. And I hate to be that person. I’ve been nice, I’ve been understanding, but I’ve had enough. Time to write a letter. A phone call doesn't do shit since there’s no documentation.
In short I’m nearly 12 months from the start of a small project. Project was not completed to normal building practices. And hd’s own managers admit (in writing) that the project was botched. We’ve been back and forth and now they’ve gone silent for nearly 30 days.
Ive got the home services head guys name/ address at corporate, but I was hoping to find a name at the regional level. As well. I figure talking to the home services head the store level won’t do crap for me anymore.
things you can do...
1. hire an expert who will ascertain the issue and how much it will take to make correct
2. hire a lawyer to take the estimate and write a letter and file a lawsuit.
3. bend over as both above will cost you money
find a local television station, maybe they have one of those consumer complaints and see if you can get some coverage.. corporations hate bad coverage...