Point Break
Super Anarchist
My experience has been that although violence is a relatively rare occurrence in people with mental health issues, professions with regular contact in uncontrolled settings such as LEO's, FD, EMS have a greater chance of such an encounter due to the number of those persons with whom they are called into contact with. These contacts are most often when these folks are having some emergent episode and they are stressed.
The really difficult thing is - even after 37 years in the streets - its not always obvious who is about to erupt in violent and dangerous reactions. With literally no training in deescalation techniques I have successfully talked some people who were violent and aggressive into letting me help them. I also have been dangerously suddenly surprised by some who I thought were not going to be violent. I was never hurt by anyone in those situations....or really even had a close call....but I know co-workers who were. I guess my point is............you never know, so you are always "on guard" and I think if you are not careful it can taint and bias your interactions, not because you are a bad person but because you are assuming the worst based on some past experience. It happens to LEO's with perhaps greater frequency because of the nature of the type of calls for service.
Short story, we responded to a local street woman famous for her antics. Screaming at cars, spitting and hitting at people and cars going by. The abbreviated version is after a scuffle in which several cops got bit she was in handcuffs but needed to be medically evaluated before the trip to jail. I sat down next to her as she glared at me and asked if the handcuffs hurt. She nodded yes. I talked the cops into taking the handcuffs off which they thought was an exceedingly bad idea. Then she and I chatted and she agreed to let me look at her. Afterwards she looked at me and said "I like you". I said thank you and paused and asked her why she was so aggressively angry that morning. She looked at me and quietly and very coherently said "I hate people". I didn't know what to say so I just said "I'm sorry" and that was pretty much the end of my role in her care. Afterwards I reflected on several things. First how a quiet calm show of caring settled things down, and second how unpredictably they can just as easily go south.
I still don't know how to reliably sort out those who are having some crisis from those who are dangerous.
The really difficult thing is - even after 37 years in the streets - its not always obvious who is about to erupt in violent and dangerous reactions. With literally no training in deescalation techniques I have successfully talked some people who were violent and aggressive into letting me help them. I also have been dangerously suddenly surprised by some who I thought were not going to be violent. I was never hurt by anyone in those situations....or really even had a close call....but I know co-workers who were. I guess my point is............you never know, so you are always "on guard" and I think if you are not careful it can taint and bias your interactions, not because you are a bad person but because you are assuming the worst based on some past experience. It happens to LEO's with perhaps greater frequency because of the nature of the type of calls for service.
Short story, we responded to a local street woman famous for her antics. Screaming at cars, spitting and hitting at people and cars going by. The abbreviated version is after a scuffle in which several cops got bit she was in handcuffs but needed to be medically evaluated before the trip to jail. I sat down next to her as she glared at me and asked if the handcuffs hurt. She nodded yes. I talked the cops into taking the handcuffs off which they thought was an exceedingly bad idea. Then she and I chatted and she agreed to let me look at her. Afterwards she looked at me and said "I like you". I said thank you and paused and asked her why she was so aggressively angry that morning. She looked at me and quietly and very coherently said "I hate people". I didn't know what to say so I just said "I'm sorry" and that was pretty much the end of my role in her care. Afterwards I reflected on several things. First how a quiet calm show of caring settled things down, and second how unpredictably they can just as easily go south.
I still don't know how to reliably sort out those who are having some crisis from those who are dangerous.