I've posted a number of times about healthcare. I happen to be in a unique position - my sister is a Tech, my sister in law is a physical therapist, my wife is a nurse, her best friend is a nurse administrator. So, we know quite a bit about the system.
Nov, 2019, my wife was in a serious car accident. Her back had been broken previously, and while it was not rebroken, she was in a lot of pain.
October, 2021, the pain became debilitating. She entered physical therapy.
November 2021 her therapy ended. She had 31 appointments total.
June 2022 we were contacted and told it wasn't covered.
Today I got a call from my ATV insurance (4 wheelers) saying that someone was trying to make a claim against our Polaris ATV for healthcare. This instigated a flood of phone calls that ended up with us finding out some stunning information.
In July of 2021 the state of Michigan instituted guidlines saying you got 3 appointments, standard, for physical therapy. Then a bunch of guidelines needed to be met for the care to continue.
The physical therapy office continued scheduling appointments without verifying that they were covered.
They billed the auto-insurance company. The auto insurance company DID NOT DENY THE CLAIM until January of 22. Well after the appointments were complete. We were not notified.
The physical therapy office now claims we own over $14,000.
We did not find ANY of this information out until today. June, 2022.
The story of how Meemic (car insurance I've had for 30+ years), who had been purchased by AAA, told the physical therapy office to contact Progressive (ATV insurance I've had for 2 years) to bill it is whole different joke.
In short. Medical facility shedules dozens of appointments. Doesn't verify insurance coverage. Tells us we're good. Insurance company doesn't deny claim until a month after the 30 appointments are complete. We don't find out until 6 months later. Both parties claim they 'tried' to contact us. Which is bullshit, because they could have talked to my wife while she was still going, and I have personally had dozens of interactions with my insurance company insuring / uninsuring various vehicles.
In NO other industry would you receive services without knowing they were paid for.
In NO other industry would you not know all this until 6 months after.
In NO other industry would people continue to do work without being paid.
In NO other industry would they expect YOU to know how their systems work better than they do.
FUCK American health care.
Nov, 2019, my wife was in a serious car accident. Her back had been broken previously, and while it was not rebroken, she was in a lot of pain.
October, 2021, the pain became debilitating. She entered physical therapy.
November 2021 her therapy ended. She had 31 appointments total.
June 2022 we were contacted and told it wasn't covered.
Today I got a call from my ATV insurance (4 wheelers) saying that someone was trying to make a claim against our Polaris ATV for healthcare. This instigated a flood of phone calls that ended up with us finding out some stunning information.
In July of 2021 the state of Michigan instituted guidlines saying you got 3 appointments, standard, for physical therapy. Then a bunch of guidelines needed to be met for the care to continue.
The physical therapy office continued scheduling appointments without verifying that they were covered.
They billed the auto-insurance company. The auto insurance company DID NOT DENY THE CLAIM until January of 22. Well after the appointments were complete. We were not notified.
The physical therapy office now claims we own over $14,000.
We did not find ANY of this information out until today. June, 2022.
The story of how Meemic (car insurance I've had for 30+ years), who had been purchased by AAA, told the physical therapy office to contact Progressive (ATV insurance I've had for 2 years) to bill it is whole different joke.
In short. Medical facility shedules dozens of appointments. Doesn't verify insurance coverage. Tells us we're good. Insurance company doesn't deny claim until a month after the 30 appointments are complete. We don't find out until 6 months later. Both parties claim they 'tried' to contact us. Which is bullshit, because they could have talked to my wife while she was still going, and I have personally had dozens of interactions with my insurance company insuring / uninsuring various vehicles.
In NO other industry would you receive services without knowing they were paid for.
In NO other industry would you not know all this until 6 months after.
In NO other industry would people continue to do work without being paid.
In NO other industry would they expect YOU to know how their systems work better than they do.
FUCK American health care.