If I had downloaded the NZ Herald app and then subscribed through there (Apple in my case) it would have been simple. Instead I had subscribed via their web site using a Visa card, apparently requiring a phone call to NZ to do the unsubscribe instead of simply via the Apple->Settings->Subscriptions on the phone.I've had the same problem!!!! Eventually, I asked a Kiwi friend to call them on the phone and he had to try many times! That's absurd. I wrote them a letter of complaint on the subject. Unsubscribing should be doable with a mouse click!!
The service rep was friendly and all, they also offered a deal for just $1.50/wk, almost took it.
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