Same. Good people, good product, good support.Great company.
Thank you. On Monday, I received a response from your support team with an RA #. Device is probably already in your hands. Hopefully it is fixable.@Mr Moab
We're sorry to hear about the issue with your ProStart. if you haven't done so yet, would you please fill out a broken product report with the details of your ProStart:
Broken Product ReportWarranty You can read more about our two-year warranty policy here: https://www.velocitek.com/pages/warranty Retail defect report: (If you are a wholesale customer, please use your wholesale defect report.) Loading...www.velocitek.com