mark washeim
Member
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After reading these posts I have a few things that I’d like to say from the prospective of a sailmaker with 38 years of experience in the industry.
I own a sail loft on Long Island in New York. I began making sails on Long Island for a company called Hard Sails in 1978. At the time I believe there were 7 sailmakers on long island. Although there are still a few places on the island that sell and “service” sails we’re the last loft that actually build sails here. It’s true that we can purchase sails for less than we can build them for. It just makes sense that reducing costs (less people, space & equipment) and increasing margin (centralizing manufacturing and capitalizing on the scales of economy) will always increase the bottom line. For a time, if you can keep your customer base, that is obviously true.
What I have seen is that as technology advanced and communication & shipping became easier sailmakers began to consolidate. Having sails built overseas or by low-cost US facilities seemed to make perfect sense. It was a natural progression to centralize manufacturing. If you could purchase sails for less than you could build them for then why would you continue to make them at all? A transformation in the sailmaking industry began here. Larger sailmakers acquired or setup affiliates as sales outlets and “service lofts”. Over the years small lofts have either morphed into a service loft, something else or have vanished completely. Sailmaking is nitpicky, technical work. Some sail groups do not want to make sails at all any longer. They want to design and sell sails and leave the making part to someone else.
What we have seen happen on a local level is that “service lofts” have lost the capability to properly provide service to their customers. They do not have the staff, expertise, equipment, space or materials on hand to deliver professional sail repairs & and other sailing services like rigging, bending & the like, in a timely fashion. We’ve had people pick their sails up from other places and bring them to us for repair simply because they were sick of waiting. We’ve done repairs for other facilities and have lent out equipment to them. Our loft is capable of building just about anything. Simply because we were the only loft in the area capable of doing the work we’ve done a good bit of IMOCA 60 service work & Mega Yacht (100+’er) repairs. We’ve seen one of our major competitors go out of business recently. We also have it on good authority that we have been gaining market share from another major competitor for years.
I believe that it is very important to stay involved in sailmaking if you are serious about being a good supplier to your market. For a while now we’ve been deeply involved with single & double-handed distance racing sails. We’ve been working with RailMeat for years with his OCD Class 40 DRAGON (thank you, Michael). Among a number of other projects in this genera we recently delivered a suit of sails to Joe Harris’s Akilaria RC 2 GRYPHON SOLO 2 for his solo, nonstop circumnavigation record attempt. These boats have new systems that are still under development. Developing details for these systems is very hands-on. I look at what other sailmakers provide and plainly see that personal involvement with a high level of sailmaking skill, coupled with international resources makes for better systems for owners and their sails. This makes for excellent product development and service. It’s a little hard for me to explain but consider that all sails, to some degree, are custom designed/detailed, but not all sails are custom made. If they’ve made in a time zone 12 hours away it’s pretty tough to work out the details in real time. I’ve had the unfortunate experience of realizing this working with designers in NZ at times. It can be a huge PITA.
So, the moral of this story is, “profitability is not always a good business model”. What’s tuff these days is trying to find young people who are interested in getting into sailmaking. As other facilities shrink up there really is good opportunity here. I suppose that I could go on about my business forever, but I’ll end it here.
I own a sail loft on Long Island in New York. I began making sails on Long Island for a company called Hard Sails in 1978. At the time I believe there were 7 sailmakers on long island. Although there are still a few places on the island that sell and “service” sails we’re the last loft that actually build sails here. It’s true that we can purchase sails for less than we can build them for. It just makes sense that reducing costs (less people, space & equipment) and increasing margin (centralizing manufacturing and capitalizing on the scales of economy) will always increase the bottom line. For a time, if you can keep your customer base, that is obviously true.
What I have seen is that as technology advanced and communication & shipping became easier sailmakers began to consolidate. Having sails built overseas or by low-cost US facilities seemed to make perfect sense. It was a natural progression to centralize manufacturing. If you could purchase sails for less than you could build them for then why would you continue to make them at all? A transformation in the sailmaking industry began here. Larger sailmakers acquired or setup affiliates as sales outlets and “service lofts”. Over the years small lofts have either morphed into a service loft, something else or have vanished completely. Sailmaking is nitpicky, technical work. Some sail groups do not want to make sails at all any longer. They want to design and sell sails and leave the making part to someone else.
What we have seen happen on a local level is that “service lofts” have lost the capability to properly provide service to their customers. They do not have the staff, expertise, equipment, space or materials on hand to deliver professional sail repairs & and other sailing services like rigging, bending & the like, in a timely fashion. We’ve had people pick their sails up from other places and bring them to us for repair simply because they were sick of waiting. We’ve done repairs for other facilities and have lent out equipment to them. Our loft is capable of building just about anything. Simply because we were the only loft in the area capable of doing the work we’ve done a good bit of IMOCA 60 service work & Mega Yacht (100+’er) repairs. We’ve seen one of our major competitors go out of business recently. We also have it on good authority that we have been gaining market share from another major competitor for years.
I believe that it is very important to stay involved in sailmaking if you are serious about being a good supplier to your market. For a while now we’ve been deeply involved with single & double-handed distance racing sails. We’ve been working with RailMeat for years with his OCD Class 40 DRAGON (thank you, Michael). Among a number of other projects in this genera we recently delivered a suit of sails to Joe Harris’s Akilaria RC 2 GRYPHON SOLO 2 for his solo, nonstop circumnavigation record attempt. These boats have new systems that are still under development. Developing details for these systems is very hands-on. I look at what other sailmakers provide and plainly see that personal involvement with a high level of sailmaking skill, coupled with international resources makes for better systems for owners and their sails. This makes for excellent product development and service. It’s a little hard for me to explain but consider that all sails, to some degree, are custom designed/detailed, but not all sails are custom made. If they’ve made in a time zone 12 hours away it’s pretty tough to work out the details in real time. I’ve had the unfortunate experience of realizing this working with designers in NZ at times. It can be a huge PITA.
So, the moral of this story is, “profitability is not always a good business model”. What’s tuff these days is trying to find young people who are interested in getting into sailmaking. As other facilities shrink up there really is good opportunity here. I suppose that I could go on about my business forever, but I’ll end it here.
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